Privacy Policy


The Responsible for the treatment of the personal data that you provide is INDESTEC  (hereinafter “INDESTEC”). INDESTEC cares about your privacy and wants you to be familiar with how we collect, use, and disclose information. This Privacy Policy describes our practices in connection with information that we or our service providers collect through the website or application (hereinafter the “Service”) operated and controlled by us from which you are accessing this Privacy Policy. By providing personal information to us or by using the Service, you acknowledge that you have read and understand this Privacy Policy. 


We may ask you to submit personal information in order for you to benefit from certain features. You will be informed what information is required and what information is optional. 

To carry out the purposes described in this privacy notice, “INDESTEC” will collect and process the following personal data: 

Contact data, Banking and billing data, Financial data, Identification data, Commercial references, Identification data. 


Unless we specifically request or invite it, we ask that you not send us, and you not disclose, any sensitive personal information (e.g., Social Security numbers, information related to racial or ethnic origin, political opinions, religion or philosophical beliefs, health, sex life or sexual orientation, criminal background, or trade union membership, or biometric or genetic data for the purpose of uniquely identifying an individual) on or through the Service or otherwise to us. 


We and our service providers may collect certain information automatically as you navigate around the Service.  

We inform you that on our Internet page we use cookies, web beacons and other technologies through which it is possible to monitor your behavior as an Internet user, in order to provide you with a better service and user experience when browsing our page. 

So the next time you enter our portal, we may use the information stored in cookies to facilitate the use of our website. 

Most cookies expire after a certain period of time, or they can be deleted at the time that “The Owner” wishes, following the instructions of the internet browser. Also, “The Owner” can make the browser notifies you as soon as it receives a cookie so that you can accept or reject it, following the instructions of the internet browser. 

The personal data that we obtain from these tracking technologies are such as the type of browser that you use, the user’s language, the access times, and the IP address of the Web sites that you used to access the sites of “INDESTEC” or its Managers, Identifiers, region in which the user is located, type of user’s browser, type of user’s operating system, web pages visited by a user, searches carried out by a user, advertising reviewed by a user. 

We and our service providers may also automatically collect and use information in the following ways: 

Through your browser: Certain information is collected by most browsers, such as your Media Access Control (MAC) address, computer type (Windows or Mac), screen resolution, operating system name and version, and Internet browser type and version. We may collect similar information, such as your device type and identifier, if you access the Service through a mobile device. We use this information to ensure that the Service functions properly. 

IP address: Your IP address is a number that is automatically assigned to your computer by your Internet Service Provider. An IP address is identified and logged automatically in our server log files whenever a user visits the Service, along with the time of the visit and the pages visited. Collecting IP addresses is standard practice and is done automatically by many online services. We use IP addresses for purposes such as calculating Service usage levels, diagnosing server problems, and administering the Service. We may also derive your approximate location from your IP address. 

Device Information: We may collect information about your mobile device, such as a unique device identifier, to understand how you use the Service. 


For accounting and billing purposes; collection; credit; customer service; service and technical advice; granting of guarantees; product management; customer satisfaction management; contact with the client, and provide, renew, retain, activate, change, return or cancel the orders that “The Owner” requests. 

Additionally, we will use your personal information for the following purposes that are not necessary for the service we provide you, but that allow and facilitate us to provide you with better care: 

Commercial prospecting, for marketing, advertising or telemarketing purposes on new or existing products and services, whether owned or from business partners, conducting surveys, statistics, market studies, evaluating the quality of services, and in general for any activity aimed at to promote, maintain, improve and evaluate their products personally or through agents, distributors, telemarketing companies or any other person authorized for this purpose by “INDESTEC” in which case said treatment will be understood to be accepted until they do not proceed to inform us of what contrary through the revocation of consent; 

In case you do not want your personal data to be processed for any or all additional purposes, from this moment you can communicate the above in our contact email. 

The refusal to use your personal data for additional purposes may not be a reason to deny the requested services or to terminate the relationship established with us. 


“INDESTEC” reserves the right to update this Notice at any time, with the understanding that any modification to it will be made known to you through our website: or by requesting it through the following email. 

The wording in this Notice shall not be understood under any circumstances as an offer or proposal of a labor nature or provision of services.